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All Winter Creek Charms™ have a hard-coat resin coating to make sure that they are durable. However, as with anything photographic, you should take special care of your bracelet. Prolonged sun exposure can fade or discolor photographs. Also, exposure to harmful liquids or to very sharp objects can scratch or damage the finish. However, with proper care, your charm bracelet will be cherished for many years to come.

For routine or daily cleaning simply polish your bracelet charms with a soft jewelry polishing cloth. If deeper cleaning is necessary, your Photo Charm Bracelet can be cleaned by following the steps below. For best care results, do not clean your bracelet using the method below more than 2 times per year.

What you will need:
  • A Mild Jewelry Cleaner
  • Small Soft Bristled Brush, preferable a Jewelry Brush
  • Soft & Clean, Silver or Gold Polishing Cloth
  • A container a bit wider than the width of your wrist . Such as a Glass, to gently hold your bracelet in a stretched position for drying.
  • Hair dryer, optional


1) CLEANING MIXTURE
Pour two tablespoons of the mild jewelry cleaning solution into a small bowl. Add two tablespoons of WARM water to Dilute the solution.

2) CLEANING
Using your thumb and finger, gently stretch out your bracelet and briefly dip it into the cleaning mixture. DO NOT soak the bracelet.

Keeping the bracelet stretched, use a small SOFT brush to gently loosen dirt and oils inside each link and around the photo on the surface of the link. Do not over scrub, avoid the photos as much as possible.

3) DRYING
Gently place your bracelet around a glass or weighted bottle that is wide enough to keep the bracelet slightly stretched out. Air dry (or use a blow dryer on the cool setting) until the bracelet is thoroughly dry on the surface and inside the links.

4) POLISHING
Finish off your cleaning with a brief polish to the outside links.

LIMITED WARRANTY
A lot of care and hand work goes into producing your Winter Creek Charmsª. Each photo link is constructed by hand. As with all hand-made items, slight variations and imperfections occur and are considered to add charm, these are NOT defects. Because of the customized nature of your photo charms, Returns are NOT accepted.

In the unlikely event that you receive faulty or damaged goods, we will offer you an exchange upon inspection of the goods. All return shipping charges are your responsibility.

Due to factors out of our control, liability for lost or damaged charms is limited to the purchase price. Due to factors out of our control, we are not responsible for lost or damaged materials you provide to us. This includes but is not limited to your personal photos, text, or other materials.

At Winter Creek Charms, we take pride in our work and like to show it! If you would prefer that photos and descriptions of your order not be used in our promotional materials, please notify us in writing.